Privacy & Policy

Privacy Policy

1. IMPORTANT INFORMATION RELATED TO PRIVACY

Users of the SHG Mobile application (hereinafter referred to as "you or yours") must read this Privacy Policy (hereinafter referred to as the "Policy") carefully before proceeding with this application. This policy describes in detail how we collect, store, use, display, process or manage personal information by us and our subsidiaries (hereinafter referred to as "us or ours"). By using this mobile app, you have agreed with us without any conditions. If you do not agree to any of these terms, please do not use this program.

2. THE RESPECT OF PRIVACY

Regarding privacy, we do our best to maintain the privacy of the information and data collected from you to ensure that this policy is in accordance with the provisions of laws of the Kingdom of Cambodia.

3. THE COLLECTION OF DATA

You accept and agree to provide all information and data to use the mobile application voluntarily. In the event that you do not provide the required personal information as required, we may revoke your right to use certain services contained in this mobile application.

Only necessary and relevant information is to be collected, including identity, address, telephone number, e-mail address, occupation, etc. The above information is collected for the purpose of creating an account, accessing the application, posting information, filling out forms, including questionnaires, surveys, requests and membership reports, and contacting us. The type of information we collect for the purpose of using SHG Mobile may change from time to time.

4. THE USE OF PERSONAL INFORMATION

You consent and voluntarily authorize us to use your personal information in order to provide effective assistance and related services to ensure high security and compliance with our internal regulations and obligations, our bylaws, including audits, corporate governance reports, business operations and dispute resolution, etc.

5. DISCLOSURE OF PERSONAL INFORMATION

We strive to maintain the confidentiality of your personal information. However, we may disclose information about your account or transactions of your use to third parties in (1) a claim from the competent authority, (2) for audit purposes, and (3) other cases with Your consent or in accordance with the laws of the Kingdom of Cambodia.

6. SECURITY AND DATA STORAGE

We do our best to keep your data safe. We use the latest technology in conjunction with administrative rules and procedures to store and protect your data from unauthorized access or theft. Despite these efforts, you and we acknowledge that no security measure is perfect.

We strive to take the most effective administrative and technical measures to correct, rehabilitate and prevent future recurrences. However, we will not be liable for any events or consequences that occur beyond our control as a result of unauthorized access to your personal information. In the event that your account is in a dangerous situation, you must report it to us immediately.

We will retain your personal information for as long as necessary to fulfill our business objectives and objectives as described in this policy or for as long as the law allows.

7. SENDING PERSONAL INFORMATION ABROAD

Please note that for technical and security reasons, your personal information may be stored in the SERVER system located outside of Cambodia. By providing personal information, you allow us to send your information abroad for the purposes described above.

8. THIRD PARTY APPLICATION

Our apps may contain links to third party mobile apps, websites or services that are not under our control or operation. Therefore, this policy does not apply to any third-party applications or services. In the event that you click on or access the Third Party Program in any way, you will leave our program and enter the Third Party Program, in which case you will be subject to a separate Privacy Policy and Terms of third parties. We advise you to read the policies of third parties carefully and we will not be liable for any policies or practices made by third parties.

9. FUTURE REVISION OF PRIVACY POLICY

We reserve the right to modify this policy at any time. In the event of any changes, we will notify you in advance of any changes through our application, and you are responsible for reviewing and reading our policies on a regular basis to be aware of any changes. Each modification will be valid from the date specified in the notice. By using or continuing to use this Apps after the effective date of the modification, you agree to the modified terms. In the event that you object to any of the modified terms, you should stop using our Apps.

10.THE REQUEST OR REQUEST FOR ASSISTANCE

If you have any questions, requests or assistance regarding this policy, please contact us at (+855) 85 272 926. Our team will respond promptly and / or take appropriate action to respond to your request in a timely manner.